contact information

We're here to help! Whether you have a question about a pattern, need help with your download, or are stuck on a stitch, get in touch and we'll respond within 24 hours (Monday to Saturday).

Customer Support

Business Details

  • Trading name: QBookPro (qbookpro.shop)
  • Legal company name: WHITE SHELL LTD
  • Company registration number: SC846434 (registered in Scotland)
  • Registered office: 2/2, 786 Shettleston Road, Glasgow, Scotland, G32 7DD
  • Director: Amr Mahmoud Mohamed Abdeldayem
  • VAT status: Not VAT registered
Before contacting us about a missing download, please check your spam/junk folder — download emails occasionally land there. If you still can't find it, email us your order number and we'll resend your files straight away.